Minutes of the Business Improvement Committee – July 2022

Chair:

John Logue, DCA, Local Court - JL

Attendees:   

Keith Dargie, Head of Business Services and Chief Digital Officer - KD

Annie Gunner Logan, Non-Executive Director - AGL

Graham Kerr, Head of Business Management, Local Court - GK

Deborah Wilson-McKay, ISD – Group Head of Digital Portfolio – DWM

Lisa Gibson, ISD - Executive Business Manager (Secretariat) – LG

Apologies:

Thomas Lindie, Head of Business Management, Serious Casework Group - TL

Agenda:

1. Welcome, Apologies and Agreement of AOB
2. Minutes of Last Meeting and Actions Log
3. BPIC Portfolio and Improvements 2021/22: Delivery Overview
4. BPIC Portfolio and Improvements 2022/23
5. Digital Strategy Delivery Plan Update
6. ISD Resources and Recruitment Update
7. Any other business (AOB)

The Chair welcomed members to the meeting and welcomed Annie Gunner-Logan to her first BPIC meeting. Apologies were noted for Thomas Lindie. Kenny Donnelly to be invited to attend in his role as Head of Policy and Engagement. No AOB highlighted.

The minutes of the meeting held on 3 February 2022 were approved.

KD presented Paper BPIC(22)06.

• KD provided an overview of the end year delivery position for the BPIC portfolio
  and the ISD digital transformation and programme of work for 2021/22.
• The Board noted the significant scale of delivery by ISD and the progress of
  corporate business improvements over 2021/22.
• In addition to the corporate and ISD project governance processes, DWM to
  present benefits realisation overviews for one or two key BPIC delivery projects at
  next meeting. BPIC discussed its corporate governance role and approach for business process and improvements benefits realisation for the 2022/23
  programme of work.

KD presented Paper BPIC(22)07.

• KD presented the proposed corporate portfolio of business improvements and
  digital transformation projects for 2022/23. This set out a comprehensive and strategically aligned programme for delivering COPFS’ strategic and business
  improvement priorities. The projects included in the portfolio are identified as
  essential for strategic, operational, compliance, support, resiliency or
  modernisation and are reflected in COPFS’ corporate planning and spending
  review processes. Not all projects are due for implementation by end March 2023,
  with several involving initiation in 2022/23 or multi-year delivery.
• BPIC approved the overall programme of work for recommendation to the Executive Board. BPIC will further review and prioritise the improvement priorities
  at its next meeting, work informed by collaborative functions and business area
  planning.
• BPIC noted the programme of work involves significant scale, scope and
  complexity. The portfolio presented reflects current ISD capacity to deliver and corporate and budget resource planning assumptions. BPIC noted ISD’s latest staff recruitment and capacity to deliver positions. ISD vacancies and recruitment challenges were noted. BPIC will continue receiving ISD resource and recruitment updates at each meeting to enable it to monitor capacity to deliver and to prioritise corporate business improvements. These elements will be reflected in BPIC’s delivery planning and reporting updates.

KD presented Paper BPIC(22)08.

• The delivery of the current Digital Strategy is coming to conclusion this year and a new digital strategy will be developed. KD will present a Digital Strategy delivery report and statements in due course, in addition to outlining planning for the development of the new strategy.
• BPIC noted the impressive record of what has been achieved over the course of
  the current Digital Strategy.

LG presented an update on the current ISD resources, recruitment and capacity to delivery positions.

• ISD have filled 10 vacancies since 1st April 2022 and continue making progress to fill remaining vacancies, working closely with HR and strategic partners to manage recruitment and resources. The recruitment of temporary resources to implement the Digital Evidence Sharing Capacity (DESC) programme was also noted. The challenges in a currently buoyant digital skills marketplace were acknowledged. ISD continues to employ appropriate IT contractors and suppliers to provide expertise and capacity for delivering the programme of work for 2022/23.

• No AOB noted

The next meeting is scheduled for Tuesday 6th September 2022