Edinburgh

Additional information

For more information or to request additional arrangements to suit your needs, please contact our reception or Office Manager:

Telephone: 0300 020 3000

Text: If you are Deaf, hard of hearing or speech impaired you can text us on 07825 280346. Please tell us if you would like your reply by SMS, text or email.

Relay UK: If you are Deaf, hard of hearing or speech impaired you can contact us by phone using Relay UK.  Visit the Relay UK website to download the app. 

If you are a wheelchair user or have restricted mobility

Parking facilities

There are no private parking facilities at this office. Road-side parking is subject to availability and local restrictions. The nearest drop kerb is approximately 20 metres from the office entrance. To request advice about parking for disabled drivers please contact the office.

Approach to main entrance

The main entrance is at street level. There are two revolving doors. Alternatively there is an accessible door to the right of the courtyard which is activated by a push pad. 

Door width: The door opening is approximately 160cm in width giving access to the main foyer of the court building.

Push-pad or automatic doors: Yes

Approach to reception area

The Procurator Fiscal Office reception is on the 6th floor. There are accessible lifts.

Our reception area is clearly signed and accessed through a single door from the main concourse then by a double door which opens outwardly. Assistance may be required to open these doors. 

Door width: Single door width 89cm and double door 83cm each door.

Automatic doors: No 

Low level counter: Yes

There is seating available in our reception area. Please ask if you need extra assistance.

Approach to interview and conference rooms

Interview rooms and conference room are accessible from our reception. 

Door Width: 84cm

Emergency evacuation

Audible emergency alarms: siren

Our staff have a responsibility to ensure that they accompany any visitors during an emergency evacuation to the muster point designated in local Fire Evacuation Plans. Visitors must not be left unattended and should be accompanied at all times during an emergency evacuation until the all clear is given for re-entry to the building. Where appropriate a suitable emergency evacuation plan will be in place to ensure safe evacuation of disabled persons during an emergency situation.

If you have a visual impairment

Colour definition

Where possible, our office uses colour definition to indicate changes in floor levels, doors, steps or stairs and emergency signs.

Written documents

We will try to make information available in a suitable format to meet your particular needs. To request correspondence and/or documents in your preferred accessible format, please contact us.

Our office welcomes guide dogs

The dog's comfort is your responsibility but we will provide a bowl of water on request.

Accessible lift system

The lift has raised floor indicator buttons; 'voice-over' floor and door alerts.

If you have a hearing impairment

Hearing aid users

We have a Hearing Induction Loop System in our reception area. We have a mobile Hearing Induction Loop that can be used in our interview rooms or conference room.

Lip readers

Our staff are issued with good-practice guidance and we will make efforts to provide adequate lighting in any interview space to suit your needs.

Access to Sign Language interpreter

If you need us to have an interpreter available, you must let us know as soon as possible, so that we have enough time to arrange this. Please contact our Office Manager.

Textphone users

You can access our services by calling through the RNID Typetalk service using the prefix 18001. There are no public textphones in this office.

Accessible lift system

The lift has illuminated floor level indicators.

Emergency alarms

There are currently no visual or personal alarm systems in this office. Please advise our staff of your needs.

Accessible toilet and comfort facilities

Public toilets

Men and women's toilets are available on level 3, 4, and 6

Wheelchair-accessible toilets

Unisex accessible toilets are available on the third and fourth floors. A pull-cord is located in all disabled toilets. 

Door Width: approximately 93cm

Access to refreshments

There is a public canteen on level 6 and vending machines in muster room on level 3 facilities in the building.