This accessibility statement applies to the Crown Office and Procurator Fiscal Service (COPFS) website which is available at www.copfs.gov.uk.
This website is run by COPFS. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- some PDFs and Microsoft Office documents, including Word documents created after September 2018 are not fully accessible.
Feedback and contact information
If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
- email diversityteam@copfs.gov.uk
- call 0300 020 3000
If you are Deaf, hard of hearing or speech impaired you can contact us by phone using Relay UK. Visit the Relay UK website to download the app.
- If you are deaf or hearing-impaired you can text us on 07825 280346
- You can contact us via the Contact Scotland BSL video relay service. Access the service online or register for the free app.
Full details of how to contact us is available on the Enquiry Point page.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email diversityteam@copfs.gov.uk
- call 0300 020 3000
We’ll consider your request and get back to you in 20 working days.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
COPFS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
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- Not all PDFs and Microsoft Office documents, including Word documents, created after September 2018 have been created with accessibility in mind and therefore do not meet all necessary WCAG 2.1AA success criteria.
We plan to ensure that information is provided and laid out in an accessible manner for all users by January 2024. When we implement the live version of the website we’ll make sure all information is available to sighted and screen reader users.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix:
- ‘easy read’ PDFs which are designed specifically for users with learning disabilities. For example:
- forms published as Word documents
- tables of hate crime information published as Excel documents
- tables of domestic abuse and stalking charges published as Excel documents
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
We launched this COPFS website in May 2022. This site makes it easier for our service users to find and access the information they need about our services.
We have published an accessibility roadmap which includes details of how we plan to improve accessibility of our older forms and PDF documents.
Preparation of this accessibility statement
This statement was prepared on 1 December 2023 It was last reviewed on 1 December 2023
This website was last tested on 30 November 2023.
The test was carried out by Storm ID. A random sample of pages which were representative of all available content types on the website were tested. Testing was performed using automated tools and a variety of internet browsers including Chrome, Safari and Firefox, and a variety of devices, including Macbook, Windows Parallels and iPhone. The audit of the website was carried out to the WCAG 2.1 AA standard.